From selection to settlement: how one order runs
DCGO connects lighting factories in Guzhen, Zhongshan with installers across China. The installer recommends luminaires for the rooms and style of a project, the order is placed through the online shop, the supplier dispatches the goods and the installer completes the fitting.
Two halves of one order
Selection and ordering
The range is organised by room and style. The installer shortlists models against the project, and the specification, certification, packaging and lead time are confirmed before the order is placed.
Dispatch, fitting and settlement
The supplier packs and ships against the order, so the installer holds no stock. Fitting stays with the installer, who charges the installation fee as agreed with the customer; cooperation income is settled under the current cooperation rules.
Who handles each step
Understand the project
Learn the rooms, the decoration style, the budget and the timeline during the work you already do.
Shortlist the luminaires
Narrow the range by space, style and specification.
Confirm the model
Check specifications, certification, packaging and lead time.
Place and coordinate the order
Submit through the online shop and follow it to factory dispatch.
Complete the installation
Fit the luminaires on site and check the result with the homeowner.
Record the job
Keep order, delivery, installation and settlement records together.
Who does what
The platform
Maintains factory connections, organises the range and coordinates the order.
The factory
Confirms the specification, packs and dispatches the goods.
The partner
Understands the project, recommends the luminaires and completes the installation.
The homeowner
Gets a shortlist that fits the rooms and a fitting service from the person already on site.
Want to see how a first order works?
Tell us where you work. We will send the cooperation details and the range.